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Privacy Practices

NovaLab recognizes privacy and security as being a concern for most individuals accessing the Internet. Whether you're interested in our services, or just browsing our site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information. This statement discloses the privacy guidelines for NovaLab Web sites. Information submitted solely in a business capacity is not covered by these guidelines. Please read our guidelines to understand the following:

By using our Web site, you consent to the collection and use of your information by NovaLab as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted here on the Web site, so please check back periodically to ensure you have the most current policy.


What information is Collected?

Our web server logs collect the domain names of visitors to our Web sites. This information is aggregated to measure number of visits, average time spent on a NovaLab Web site, pages viewed, etc. We use this information to measure the use of our sites and to improve the content of our sites.


What about Cookies?

When you come into our site, our server attaches a small text file to your hard drive -- a cookie. Your unique cookie tells us that it's you whenever you re-enter our site, so we can recall where you've previously been on our site, and what, if anything, you have in your shopping cart. Cookies help us deliver a better Web site experience to our users.

Generally, we use cookies to:

(1) Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized experience.

(2) Measure traffic patterns, and which areas of the NovaLab site you have visited, and your visiting patterns. This information collected by using a cookie is sometimes called "clickstream." We use this information to understand how our users navigate our site, and to determine common traffic patterns, including what site the user came from. We use this information to make site navigation and product recommendations, and to help redesign our site in order to make your experience on our site more efficient and enjoyable. We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This helps NovaLab deliver you the content you want, in order for you to make better purchasing decisions.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.


Who is collecting the information?

When you are on a NovaLab site and are asked for personal information, you are sharing that information with NovaLab, its subsidiaries and related companies.


With whom does NovaLab share my information?

Except as outlined in this policy or on our Web site, NovaLab never provides your personal information to third parties without your consent.

NovaLab may also disclose aggregated user statistics in order to describe our Web site to prospective business partners, advertisers, and other third parties, and for other lawful purposes.


What choices do I have regarding collection, use and distribution of my information?

NovaLab or its business partners may, from time to time, send you e-mail or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on it to remove your name from our mailing list.

If you ever have questions regarding an e-mail you receive from NovaLab or one our business partners, or want to be removed from a mailing list, please contact us at


Additional Information. Questions regarding this policy should be directed to You may also contact us by U.S. mail at:

NovaLab Privacy Administrator

19 Aladdin Road

Windham, NH 03087